Privacy policy.

Effective Date: May 20, 2025

1. Introduction

Welcome to Aren Garro LLC (“we,” “us,” or “our”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://www.arengarro.com) and when you communicate with us via our toll-free SMS number.

2. Information We Collect

a. Information You Provide Directly

  • Contact details: name, email address, phone number

  • Form data: messages or files you send via our contact or intake forms

b. SMS Messaging Data

  • Phone number you consent to receive messages on

  • Message content of the texts you send and receive with us

  • Delivery metadata (timestamps, status, opt-out commands)

c. Automatically Collected Data

  • Usage data: IP address, browser type, operating system, pages viewed, and referring URL

  • Cookies and tracking technologies to enhance site performance and analytics

3. How We Use Your Information

We use your information to:

  • Provide and improve our consulting, publishing, and support services

  • Send operational messages (appointment reminders, scheduling updates, client communications) via SMS and email

  • Respond to your inquiries and fulfill your requests

  • Monitor and analyze site usage to optimize our website

4. SMS Messaging & Consent

By opting in on our website or replying “YES” to our consent SMS, you agree to receive messages from us at the number you provided. Message and data rates may apply. You can reply STOP at any time to unsubscribe or HELP for assistance. Opt-out requests are processed immediately.

5. Cookies & Tracking

We use cookies and similar technologies to remember your preferences, understand site usage, and deliver targeted content. You may disable cookies via browser settings, but some features may not function.

6. Information Sharing

We do not sell or rent your personal information. We may share your data with:

  • Service providers (e.g., hosting, form-handling plugins, SMS gateway, analytics)

  • Legal authorities when required by law or to protect our rights

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined above, comply with legal obligations, and enforce our agreements. Data is securely deleted or anonymized when no longer needed.

8. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, restrict, or object to certain processing activities. To exercise these rights, please contact us.

9. Security

We implement industry-standard measures to protect your data. However, no system is 100% secure—report any concerns to us immediately.

10. Changes to This Policy

We may update this policy periodically. The Effective Date at the top will reflect the latest revision. Please review this page regularly.

11. Contact Us

If you have questions or requests regarding this Privacy Policy or your personal data, please contact:

  • Email: [email protected]

  • Mail: 1 Trans Am Plaza Drive Ste 270, Oak Brook Terrace, IL 60181